Implementation Guidelines Version 3.0
Implementation Guidelines Version 2.0 [HTML]
511 Interoperability Quick Tips v.6 (revised)  (March 2006)
511 Emerging Technologies Issues v.3 (March 2006)
511 Tarriffs Compared v.3 (March 2006)

I-95 Corridor Coalition Travel Information Links & Documents:
. I-95 Corridor Coalition Member 511 Info 
. I-95 Corridor Coalition information exchange email group
. I-95 Corridor Coalition 511 Documents

"E911 Requirements for IP Enabled Services" NPRM; WC Docket Number 05-196 - Coalition Comments

511 and Disasters -- Case Studies and Presentations:
. ATIS 511 Disaster Recovery Paper, April 26, 2005
. ATIS 511 Disaster Recovery Presentation, May 20, 2005
. California ATIS 511 Disaster Recovery Paper FINAL, February 21, 2005
. California ATIS 511 Disaster Recovery Presentation FINAL, April 21, 2005

Washington State User Survey (May 2005)
511 Deployment Costs:  A Case Study - Final Version November 2006
2005 National Progress Report

 

2008 Usage Statistics (January - April)
2007 Usage Statistics
2006 Usage Statistics
2005 Usage Statistics
2004 Usage Statistics
2003 Usage Statistics

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Evaluation Information

Montana Pre- and Post-511 Evaluations
Pre-511 Evaluation (Oct. 2002)
Post-511 Evaluation (Aug. 2004)

San Francisco Bay Area 511 Phone Satisfaction Survey (Aug. 2004)
Report
Phone and Web Site Usability Study (Sept. 2004)

Southeast Florida 511 Evalution
Second Annual Evaluation Report (July 2004) Report

511 Model Deployment Evaluation and Test Plan Reports
Interim Analaysis (Feb. 2004) Report
Key Informant Interviews Test Plan (Jan. 2004)
System Usage Test Plan (Feb. 2004)

San Francisco Bay Area 511 Phone Satisfaction Survey (Nov. 2003)
Executive Summary
Report
Appendix A
Appendix B
Appendix C

Virginia 511 Evaluation Results (Jan. 2004)