511 Usage Statistics

The Coalition tracks nationwide 511 usage statistics, and the latest monthly report is shown below. Also shown below is a chart providing an overview of overall 511 usage from January 2008 through the present time. More detailed information of usage along with recent evaluations of individual 511 programs can be accessed in the Program Documents page.  

Usage Statistic 2008

The usage statistics for 511 telephone services in North America from May 2008 reported to the 511 Deployment Coalition are as follows:

2,380,004   Total Calls

  • More than 112 million calls in nationwide since inception.
  • 8 consecutive months with more than2 million calls.   
  • 511 service was available to more than128 million Americans (47%) and almost 1 million Canadians (3%).
  • There are forty-three 511 services available to the traveling public operating in 33 states and two provinces.

Active 511 Systems as of May 1 , 2008 :

  1. Cincinnati / Northern Kentucky
  2. Nebraska - http://www.511nebraska.org
  3. Utah
  4. Virginia - http://www.511virginia.org 
  5. Arizona - http://www.AZ511.com
  6. Orlando
  7. Minnesota - http://www.511MN.org
  8. Southeast Florida - http://www.511southflorida.com
  9. Washington State - http://www.wsdot.wa.gov/traffic/511
  10. Iowa - http://www.511IA.org
  11. South Dakota - http://www.sddot.com/511.asp
  12. Kentucky Statewide - http://www.511.KY.gov
  13. San Francisco Bay Area - http://www.511.org
  14. Montana - http://www.MDT511.com
  15. Vermont - http://www.511VT.org
  16. North Dakota - http://www.state.nd.us/dot/divisions/maintenance/511_nd.html
  17. Alaska - http://511.alaska.gov
  18. Maine - http://www.511Maine.gov
  19. New Hampshire - http://www.nh.gov/dot/511
  20. Oregon
  21. Kansas - http://511.ksdot.org
  1. North Carolina - http://www.NC511.com
  2. Sacramento / Northern California - http://www.sacregion511.org
  3. Tampa - http://www.511tampabay.com
  4. Colorado
  5. Rhode Island
  6. Florida Statewide - http://www.FL511.com
  7. Idaho - http://511.idaho.gov
  8. Wyoming
  9. Tennessee - http://www.TN511.com
  10. Nevada
  11. Jacksonville - http://www.JAX511.com
  12. Louisiana - http://www.511LA.org
  13. San Diego - http://www.511SD.com
  14. Southwest Florida - http://www.southwestflorida511.com
  15. St. Louis
  16. California Eastern Sierra
  17. Georgia - http://www.511GA.org 
  18. Massachusetts - http://www.mass.gov/511
  19. New Jersey - http://www.NJ511.info
  20. New Mexico
  21. Nova Scotia
  22. Yukon

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